Conversation and goals
Define what the bot should achieve, which questions it can answer and when it should hand over to a person.
Your customers need clear answers and your team needs time for important work. Shiran bots designs and develops website and messaging bots for initial answers, inquiry collection and customer guidance. Start with one useful scenario.
Get a tailored proposalFor businesses handling recurring questions, collecting inquiries or guiding customers to the right service. A focused first bot can help evaluate the approach before expanding.
Define what the bot should achieve, which questions it can answer and when it should hand over to a person.
Organize service information and common questions. Decide how the bot handles questions without a reliable answer.
Evaluate website, messaging and CRM connections. WhatsApp and other integrations depend on provider capabilities, permissions and costs.
Test example conversations, edge cases and inquiry collection. Document updates and define how response quality is assessed.
Give customers direction before a team member is available.
Collect useful information for a focused follow-up.
Let a defined bot workflow handle repeated questions.
Service navigation, common questions and inquiries.
Understand initial needs and collect follow-up details.
Access approved team information with suitable permissions.
Illustrative scenario; the actual solution depends on your needs and systems.
We will discuss your goals, existing systems, budget and timing. Before work starts, we define the scope, deliverables and costs, including any external services required.
The bot handles agreed scenarios and hands over when needed. Discovery defines which decisions and answers remain with your team.
We can evaluate suitable WhatsApp services and interfaces. Permissions, provider restrictions and usage costs are checked before committing.
Tell us what the bot should do and where it will operate. We will define an initial scope and proposal, including external service costs where needed.
Tell us what you want to improve: customer response, inquiries, operations or a new system. Shiran AI will help define the next step and a proposal that fits your needs.